Privacy Policy
cheltenhambathroomfitters.co.uk
Last updated: 08/12/2025
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Cheltenhambathroomfitters.co.uk (“we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the UK GDPR and the Data Protection Act 2018.
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By using this website, you agree to the practices described below.
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1. Who We Are
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Cheltenhambathroomfitters.co.uk is a lead generation website operated by Louis Murphy.
We do not carry out bathroom fitting work.
Our role is to pass enquiries to independent bathroom fitters in Cheltenham who may contact you directly.
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2. What Information We Collect
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We may collect the following personal data when you submit a form or contact us:
Information you provide
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Name
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Phone number
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Email address
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Postcode / address
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Details about your bathroom project or enquiry
Information collected automatically
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IP address
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Browser type and device information
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Website usage data (e.g., page views, time on site)
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Cookies (see Cookie section below)
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We do not collect sensitive personal data unless you voluntarily provide it.
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3. How We Use Your Information
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We process your personal data for the following purposes:
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To handle your enquiry
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To contact you about your request
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To pass your details to suitable independent bathroom contractors
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To allow contractors to contact you directly with quotes
To operate and improve our website
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Analytics and performance tracking
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Preventing spam or abuse
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Improving website experience
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4. Lawful Basis for Processing
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Under UK GDPR, we rely on the following lawful bases:
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Legitimate Interests
To connect you with relevant local contractors and operate a functioning lead-generation service.
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Consent
When you voluntarily submit your details through a form.
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You may withdraw consent at any time by contacting us.
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5. How We Share Your Information
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We share your information only with:
Independent bathroom fitters
Contractors who may be able to provide bathroom installation or renovation services.
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We do not:​
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share your data with unrelated third-party marketing companies
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allow contractors to use your data for anything other than responding to your enquiry
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6. How Long We Keep Your Data
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We keep your information only for as long as necessary to:
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match you with contractors,
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allow contractors to respond,
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comply with legal obligations.
Typically, enquiry data is kept for 6–12 months unless you request deletion sooner.
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7. Your Rights Under UK GDPR
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You have the right to:
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Access your personal data
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Correct inaccurate or incomplete data
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Request deletion (“right to be forgotten”)
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Withdraw consent at any time
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Restrict processing in certain circumstances
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Object to processing based on legitimate interests
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Request data portability
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Complain to the Information Commissioner’s Office (ICO)
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To exercise any of these rights, contact us at:
contact@cheltenhambathroomfitters.co.uk
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8. How We Protect Your Data
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We take appropriate technical and organisational measures to keep your data secure, including:
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secure hosting
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restricted data access
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encryption where applicable
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regular security monitoring
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However, no website is entirely risk-free, and we cannot guarantee absolute security.
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9. Cookies & Tracking Technologies
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We may use cookies for:
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website functionality
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traffic analytics
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spam protection (e.g., Google reCAPTCHA)
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If required by law (e.g., analytics cookies), we will display a cookie consent banner allowing you to accept or reject cookies.
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10. External Links
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Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.
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11. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a new “Last Updated” date.
Continued use of the website means acceptance of the updated policy.
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12. Contact Us
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If you have any questions about this Privacy Policy, or wish to exercise your rights, contact: